Privacy policy

1. Information we may collect

When you browse the website, contact support, request a service, join a beta, or download a product, we may receive information such as your name, email address, messages, product version, operating-system version, and technical details you voluntarily provide for diagnosis.

2. Website and analytics data

Hosting and security providers may process basic request information, including IP address, browser type, requested pages, timestamps, and security events. Privacy-friendly analytics may be introduced later and will be disclosed here before activation.

3. Product and diagnostic data

Aikyara products should not transmit file contents, passwords, secret keys, recovery credentials, or access tokens as ordinary analytics. Diagnostic exports are intended to be user-controlled and should be reviewed before being shared with support.

4. How information is used

• To provide downloads, documentation, support, and requested services.
• To investigate bugs, abuse, outages, and security incidents.
• To maintain product reliability and communicate important updates.
• To comply with legal obligations and enforce applicable terms.

5. Sharing and processors

Information may be processed by infrastructure, hosting, email, security, payment, or application-distribution providers when needed to operate Aikyara. Aikyara does not intend to sell personal data.

6. Retention and security

Information is retained only for as long as reasonably necessary for its stated purpose, support history, security, dispute resolution, or legal compliance. No system is perfectly secure, but access controls, encryption where appropriate, and data minimisation should be used.

7. Your choices

You may request access, correction, or deletion of personal information held by Aikyara, subject to identity verification and applicable legal requirements. You may also choose not to provide optional diagnostic or feedback information.

8. External services

Product pages may link to third-party services such as Kithub, Microsoft Store, cloud providers, or distribution platforms. Their own privacy terms apply when you use those services.

9. Children

Aikyara services are not designed to knowingly collect unnecessary personal information from children. A parent or guardian should contact Aikyara if they believe such information has been submitted.

10. Policy changes

This policy may be updated as products, hosting, analytics, payment, and support systems develop. Material changes will be reflected by the updated date on this page.

11. Contact

Privacy requests can be sent to the support address published on the Aikyara support page. Replace placeholder contact details before the public production launch.